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Improving Leadership through the Brain-to- Belly Nerve


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Business Execs Should Embrace Mind-Body-Business
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You’ve heard the expressions: “He lost his nerve;” “He doesn’t have the stomach for it;” “No guts.”

“As it turns out, those expressions are anatomically accurate,” says Dr. Stephen Josephs. “The nerve that you lose when you’re afraid is the vagus nerve, which runs from the belly to the brain. It transmits messages about whether the world is a safe or dangerous place. What we now know about the functioning of this nerve has direct applications making leaders more effective and all of us happier and more courageous.”

Josephs, author of the new book, “Dragons at Work,” (www.DragonsAtWork.com), teaches executives how to reliably create states of optimal performance by achieving control of the vagus nerve. When making decisions about resources, leading teams or talking with the board of directors, courage and poise in the face of rapidly changing business environments are essential for a leader.

“Rather than losing your nerve, you can strengthen it. Courage is a skill you can learn and a capacity you can systematically build. The vagus nerve has been linked to everything from digestion issues to stress and depression,” he says. “A benefit of inner body balance includes the projection of true poise; authentic confidence from a leader is what can create a business culture that breeds financial success because employees and clients trust the person in charge to make important decisions from a stable perspective.”

Using specific techniques from martial arts, meditation and other mind-body disciplines, Dr. Josephs guides executives to build resourcefulness and courage as a habitual response to challenge.

He offers tips for business executives to promote a healthy, vagus nerve-friendly environment:

• When angry or afraid, take a high quality breath: People might tell an agitated person to “take a breath,” but it’s the quality of the breath that makes all the difference. For someone who has practiced breathing has wired in an automatic relaxation response, one breath immediately begins to calm them. To practice do this when you’re not under stress: As you inhale, relax your belly and the muscles of your torso, and soften your muscles on the inhale. On the exhale become still. Widen your peripheral vision – take in more of the room, and rest in a more wide open awareness. At this point, your vagus nerve will be sending you messages that the world is a safe place and your ability to respond intelligently will be greatly enhanced.

• Move forward with a relaxed vagus nerve. Now, in a calmer, more resourceful and masterful state, you can apply a saner perspective to a variety of tasks: connect with employees; complete the agenda; let good ideas emerge from employees, with less pressure from management, so they affirm their own competencies. Acknowledge what’s already working well by giving individuals and teams credit. Enjoy your work, knowing that whatever emerges, you can handle it.

• Get over thyself and lighten up: See how much you can accomplish with the least amount of force. And drop self-importance. Remember, unless you’re Donald Trump or Miss Piggy and self-aggrandizement is part of your brand identity, it’s bad for business. It introduces unnecessary noise into the system and distorts communication. Drop self-importance and you’ll hear critical bad news faster, and people will trust that you can handle it.

About Dr. Stephen Josephs

With more than 30 years experience as an executive coach and consultant, Stephen Josephs, Ed. D, helps leaders build vitality and focus to make their companies profitable – and great places to work. His doctorate at the University of Massachusetts focused on Aesthetics in Education: how to teach anything through art, music, drama and movement. Josephs is particularly interested in the intersection of business performance, psychology and mind/body disciplines. His new novel, “Dragons at Work,” tells the story of a tightly wound executive – a fictionalized case study of coaching that produces fundamental changes in a leader. Josephs has also co-authored “Leadership Agility: Five Levels of Mastery in Anticipating and Initiating Change” (Jossey-Bass, 2006) with Bill Joiner, which shows how certain stages of psychological development affect leadership.

 

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Points To Consider When Organizing A Team Building Day

Business team building a puzzleTeam building days have become a tool that large and small companies use to build trust, cooperation and respect between employees and departments. New managers also use the events as a way to get to know the skills of different workers. Planning an entire team-building day takes a large amount of effort. Every detail from scheduling and reservations to catering and games must be meticulously planned. There are several points to keep in mind when attempting to organize a day of team-building activities.

Be Aware Of Employee Limitations

Every person is different. It is essential to take into account the physical, medical and practical limitations of each employee taking part in the event. This means planning activities that everyone can perform and excluding activities that might be difficult for workers with limited mobility. It also means choosing a location that is accessible to everyone with or without a vehicle. Catering needs to be considerate of any dietary restrictions or allergies. Designing the event with the limitations of the employees in mind will allow the day to flow smoothly and without incident.

Catering

Every team-building day includes one or more breaks that allow participants to think or talk about what has just occurred. Everyone taking part in the event will need to eat at least once. The best way to feed all participants is to plan for a professional catering service. The food could be simple sandwiches or a large buffet. Eating will help to reset each person and will provide the energy needed to get through the second half of the retreat. Including a catered lunch or breakfast also makes employees feel appreciated.

Maintain Focus

It is important to maintain focus at all times during the planning stages and when hosting the event. It can become easy for a group of co-workers or even strangers from different offices to become distracted by personal conversations, the decor of the location or minor unimportant details. Event organizers and hosts should develop ways to keep groups focused around the core topic or activity. This will make the entire day much more effective and will encourage participation from everyone at the event.

Time

Time is always a concern when organizing a corporate team-building day. The day should be divided into large blocks of time that are strictly enforced. These blocks should be general such as introductions, morning activities or lunch. The large general blocks can then be subdivided into smaller segments of activity that are more fluid as long as they do not extend beyond the total time allocated for the general period. This will allow flexibility while also ensuring that every important part of the team-building plan is covered.

Consider Professional Planning Services

Large corporations might want to consider using a professional event planning service for a large portion of the retreat. These services will have access to and knowledge of locations and suppliers that will make the day much easier. They also have the time to plan the event properly. Professional planners are an economical solution for large corporations because they often have access to discounts and larger venues that are not available to the general public.

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This post was written by Jen McAllister, an event planner in Toronto. She has worked with ibowl.ca Family Fun Center for a few years. For other types of events, visit http://ibowl.ca/.

 

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Yelp’s In Trouble Again: The Scandal Behind The Review Site

MW-AY957_yelp_2_20130205133121_MEYelp is a popular online review site that allows customers to leave their own personal reviews on restaurants. Many customers have turned to Yelp to not only write their own reviews but to read the reviews of other users in order to decide where to eat.

But while Yelp seems like it could be a big help to your next dining decision, the popular review site is currently under fire.

Back in January 2013, over 700 complaints filed with the FTC about Yelp were made public, and here’s what some of those complaints discuss.

Yelp blocks positive reviews.

Many business owners have claimed that Yelp removes positive reviews on their business and only allows the negative ones to come through. These negative reviews have a negative effect on the company’s overall rating, and business owners are upset. Some owners don’t know why Yelp could benefit from keeping these positive reviews from showing, and others feel as if Yelp uses it as a way to blackmail their users.

Yelp blackmails businesses.

Many businesses have come forward and said that they received emails or phone calls from Yelp claiming that they would remove negative reviews on the company’s page in exchange for the company buying advertising on the site. On Yelp’s website, they claim that they do not remove reviews for any reason other than if it can be proven they were fake, but many companies are saying otherwise.

Yelp harasses businesses.

Yelp has sales people that contact businesses to see if they want to purchase advertising on the site. Many businesses have claimed that these sales people harass them on a regular basis, even after the company has told them they were not interested in buying ad space or asking the sales rep to stop calling. Some of these sales reps have also been accused of promising to remove negative reviews in exchange for their ad space purchase.

Yelp leaves libelous material on their site.

There are companies and individuals out there that write fake reviews on businesses, and sometimes this information is completely wrong and libelous. Unfortunately, the only thing that a business owner can do is to contact Yelp and ask for the review to be removed, but Yelp has a strict policy, and unless it can be proven that the review was fake, they will keep it up there. Many restaurant owners are upset because severe damage has been done to their business, and Yelp will not do anything to remove them.

Yelp encourages fake reviews.

As a reviewer, you have the ability to join Yelp’s VIP club. As long as you write a certain number of reviews every month, you can become a member of their VIP, and this will provide you with special private parties and other perks. Since most people don’t eat out all day every day, many individuals are writing fake reviews on businesses just to become a Yelp VIP member and enjoy these perks.

All of these complaints against Yelp are currently being investigated. Maybe they’re true, maybe they’re not, but the public will certainly know soon once the investigation is over.

Joshua Reynolds is a reviews tracker and reputation manager.  He enjoys sharing information pertaining to business reviews and blogging.

 

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How To Find A Reliable Air Freight Company?

images (3)If you are exporting freight from the UK to it may be necessary to employ an air freight company to move your goods. You will want to choose an air freight company that handle all aspects of the export process and will ensure that the goods get to their destination, quickly, safely and securely.

Search Air Freight Companies

Finding a good air freight company is not a straight forward process. It would be worth considering several different companies and perhaps taking a look at their websites as a first step. Look for companies that have a depth of experience and that really understand international markets.

A follow up phone call or email will allow you to get a feel for how responsive the company is and whether you feel you could work with them. The air freight business is a people business, and you will need to understand whether the person you are speaking with will be directly responsible for handling your shipments, or is just another sales person.

Packaging

Prior to preparing your goods for export you should contact your air freight company to understand any size or weight restrictions that may apply for the destination you are shipping to. There is little point packing your goods and then finding out they are too big for security measures or too big or heavy for the available aircraft size.

It is essential that you package your goods properly for air export. If you don’t you may find that your cargo may not fly or may arrive damaged. Also bear in mind that insufficient or incorrect packaging can invalidate the insurance that you purchase for your goods to have the right to travel.

If you are unsure how to package your products then your freight company should be able to guide you or suggest a suitable export packing company. The packing company will design the packaging to ensure a safe transit and make sure that packing standards such as ISPM15 are complied with.

Air Freight Options

A good global freight company will be able to offer both economy and express services and will also offer a courier option for smaller shipments. It is also important that your freight company can offer freight insurance (if needed) and a full documentation service. It is essential your goods have the correct documents to travel with or could find that you can have a considerable loss to your company.

James works on behalf of Allenco, The Freight People who are a global freight company. They specialise in a variety of different export services, you can find a list of services at http://www.thefreightpeople.com/

 

 

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Workplace Monitoring With The Use Of Technology

r-NYPD-COMPUTER-GLITCH-large570Employers can monitor your activities at work and in many situations they have the right to do it

Monitoring In The Workplace

There are many ways in which you can be monitored at work and the following are all covered by the Data Protection Law:

  • checking phone logs or recording of phone calls. This is for business calls on a business phone that is connected to a particular computer which runs checks on calls and records them. This is a great tool to help with productivity and customer service
  • computer monitoring software which will record all actives on the computer including incoming and outgoing email content, websites visited and any social network sites visited
  • videoing outside the workplace to check if anyone is taking too many smoking breaks or they are meeting with anyone suspicious. This is also a good tool in case of any accidents on company land
  • recording on CCTV cameras to check if anyone is stealing from the company or if they are doing anything untoward in the office and again this is good for recording any accidents that might become an issue

What Are The Rules?

The Data Protection Law doesn’t prevent monitoring at work, however, there are rules set down about the circumstances and the way in which it should be carried out by the employer.

Before deciding whether to introduce monitoring, your employer should:

  • have a clear idea of the reasons for monitoring staff and what will benefit the company
  • think of anything that might affect the staff in a negative way (impact assessment)
  • is there a less intrusive method or alternatives to monitoring
  • is it justified

Except in extreme situations, employers need to let staff know that monitoring is happening and the reason for it and what they are looking at. Once an employer has carried out an impact assessment

Employers who can justify monitoring once they have carried out a proper impact assessment will not need the consent of staff members.

Monitoring Electronic Equipment At Work

It is legal for your boss to monitor your use of the phone, internet, e-mail or fax at work if the monitoring is related to the business, the equipment is provided by the company for work and the employer has made all reasonable efforts to inform you that you are being monitored. However the employee cannot monitor any personal electronic equipment

If your employer sticks to the following rules, they do not need to get your consent before they monitor you, but only if it is for one of the following:

  • to find out and establish facts relevant to the business, to check processes and procedures are being followed, or to check quality and standards by listening in to phone-calls
  • to prevent or detect crime
  • to check for unauthorised use of the internet or email for personal use
  • to make ensure the electronic systems are operating effectively with no viruses
  • to check communications, such as email or phone-calls are relevant to the business. But the employer cannot record calls

Charlie Hodgson has worked with private detective Cardiff as a private detective for many years. With hours of surveillance and other investigations under his belt he has the knowledge and understanding required to gain success in his field. Spy equipment, software and spy gadgets are of particular interest to him as he has used and relied on it more times than he would like to admit to. For more blogs like this please contact http://www.privateinvestigators-cardiff.co.uk/

 

 

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Smarter Ways Of Working

cold-calling-skills1Rising fuel prices, leaves on the line, crowded carriages and traffic jams – just a few of the things which can make the commute into work every day a complete nightmare. That’s even forgetting the added complications of flooding and the way the road network grinds to a halt when it snows. Most of us see a lengthy journey into work as a necessary evil and it’s hard to see any way of making the commute easier or cheaper. But there are some things which can be considered to make life better.

Working at Home

Not all employers are happy with the idea of staff working at home instead of in the office, so whether or not this will be appropriate will depend very much on what market sector your employer operates in. If you are primarily dealing with customers on the phone or by email and can just as easily work from the spare room or dining table as you can from the office, then there is no harm in asking your employer whether you can work at home for part of the week. Being at home will save you in terms of both time and money.

Flexible Working

If working at home isn’t an option, perhaps your employer would consider flexible working. Many employers are happy to allow employees to work their 37.5 hours a week over 4 days rather than 5, or to arrive early and leave early to beat the traffic. If you are thinking about approaching your employer about working flexibly, make sure you gather all the evidence to support your claim that you will be able to work as efficiently and get the work done in exactly the same way.

Season Tickets

If you have a regular commute by train into work, it is far cheaper to buy a season ticket than it is to pay the standard fare each day. Finding the money for a six month or year-long ticket is the main obstacle to doing this and many employers offer unsecured loans to help their staff meet the cost. Even if your employer does not offer this scheme, it can be worth approaching another lender for an unsecured loan as even with interest payments taken into account, you are still quid’s in.

Car sharing

One great way of cutting the cost of getting to work as well as lessening your carbon footprint is to share a lift with someone else travelling the same route. Many companies help put employees in touch with each other, and there are also several independent websites which will help arrange lifts too. The arrangements are generally left up to the individuals concerned, but a common arrangement is to pay the driver a set amount per mile, or to take it in turns to drive. Some forward thinking companies will even give drivers who car share a preferential parking space or other perks.

Cycling

Again it’s not for everyone, but if your commute into work is relatively short, going by bike could save you a fortune, be just as quick and could also help keep you fit too. Many employers are encouraging their employees to get on their bikes by offering cheap finance or unsecured loans to buy a bike, and by providing facilities such as lockers and showers on site. Buying a new bike doesn’t have to mean a huge investment, but when taking out an unsecured loan ensure that you factor in other expenses such as lights, a helmet and reflective clothing too. Given the levels of traffic on many city roads, cyclists often find that their commute is far quicker than colleagues who drive too.

Katie Latchford is a freelance writer who is constantly researching the latest financial advances in areas such as unsecured loans, credit cards, family finance and consumer rights. For more information, follow her on Google plus.

 

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Growing An Online Business With Zero Marketing Budget

ideas-marketing-budget-planning-e1354030160590People often complain that they have no marketing budget to attract new customers, yet they have staff in charge of their PR or they handle PR themselves. You assign a budget as soon as you allocate someone to handle PR or marketing. Their wages constitute a marketing budget whether they have other responsibilities or not. You do not need to have someone working full-time on marketing to have a working and productive marketing plan and even when marketing efforts are stepped-up you can distribute tasks among employees to make sure everything required is completed on-time.

Free Marketing ideas

There are ways to create marketing campaigns that generate revenue before you spend a penny. The only thing you need is a little inventiveness.  Internet companies love the free competition model, but they can be just as effective to off-line businesses. Offer a free iPad to do people who like your Facebook page, invite ten friends or to your page or write comment number 1,000 on your blog posts and you have instant engagement from an otherwise un-incentivised audience. The iPad may sound like you need a marketing budget, but when you consider the cost of an iPad 2 is less than £250, you quickly realise that you should be able to generate more than enough business by converting website visitors into customers.

The Time and Effort Budget

It doesn’t matter how many times you read about a turnkey business that manages itself and creates a passive income from online sales, you quickly realise the writer has been making most of it up. All businesses require input from the business owner, staff or enthusiasts who are interested in your products or services.

If you are a rock band, Star Wars memorabilia stockist or sell addictive sweets, you may be lucky enough to have the fans and enthusiasts. If not, you could always try pulling your finger out and networking with players in your industry or your customer base on social networks, by writing blogs for industry relevant blogs or voicing your opinion and offering advice freely on forums. All of these will eventually generate traffic and custom for your website.

Brand and Online Reputation Management

An online business lives or dies with its reputation, but that stems from more than simply creating a few good revues for your products, it is about monitoring social media and utilising it in the correct way. People who openly criticise products and services on Twitter and if this includes a service you provided, a product you sold and creates another negative link to your company, you could be in trouble. You can use Twitter to engage your customers, but what about finding new customers.

Twitter has some amazing tools designed for people who want to use the platform as a professional communication setup. Even the simplest of tweets to about your latest blog post, product or service, will generate website traffic and potentially orders, but the best way to use Twitter is to find and engage with people who are in your target market. Using Twitter’s TweetDeck, you can have multiple-twitter feeds, each monitoring a different keyword that relates to your business. You will see complaints, enquiries and even straightforward requests for products or services from people who are in your target market. All of this is available completely free from charge, but these efforts require time and involvement.

From little Acorns, Do Mighty Oaks Grow?

The thing to remember if never run before you can crawl because it is easy to over-promise and under deliver. This is especially true in the service industry where clients and customers can see your company as a great provider, only to find out you have a staff of one when you fail to meet the level of service you promised.

Bill Jobs is a writer who has been involved with Internet star-ups for many years and has relied on the advice and mentorship of some of the UK’s greatest entrepreneurs such as Richard Branson and Gregory Cox who both inspire him daily.

 

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