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Areas Of A Business That Need Attention When The Time Comes To Expand

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There is no denying that one of the most difficult ways to earn a living in this country and in this day and age is to run your own business. There is so much you need to know in order to make it all work successfully and even if your knowledge of business is sound then it is just the endless amount of competition out there already that you will have to get the better.

Having said this, with the right product or the right service for sale and a good team underneath you there is argument to say that this is the best way to make a living. After all, at least you have your destiny in your own hands. There’s hundreds of horror stories on the news at the moment of what were believed to be successful money making businesses being forced into drastic redundancies and downscaling. It is these kinds of stories that are enough to lead you to put your faith in yourself instead of into others.

One of the most important things in running a successful business is to know when to take your opportunity. At times it is incredibly scary to take that first plunge or to make that initial investment but it is essential that you do not let the fear get the better of you. It is vital that you take your chances when you can, that invest in the things that need investing in.

One make or break decision that you will inevitably come to at some point, if your business is doing well, is when to make the move to expand your operation. This is one of the scariest things that you could ever do and is a decision that can ultimately spell the end to your company. This is why it is so important to take your time but also to act at the right time to make the changes that will shape the future of your company.

When you do decide to expand your company these are the things that you need to consider:

  • Location – You may feel settled in the surroundings in which you set up your business in the first place but don’t be scared to consider upping sticks. This is a big decision but once you have researched your target audience thoroughly then it may soon become obvious that you need to relocate to increase sales for your business.
  • Office size – If you are thinking of relocating then it may also be advisable to consider up scaling your office. Even if you have decided not to invest in any more employees at the time it may be a good idea to invest in the future expansions that you are, no doubt, confident in doing in years to come.
  • Products and services – No matter what line of business you are part of if you are going to expand then it may be worth considering taking on new products or services that your company can offer. Remember it takes money to make money, as scary as that is.
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Guest post contributed by Simon Jones, a business consultant based in Manchester who specialises in helping SMEs expand their overall business capabilities in a safe & sensible manner. Simon often uses ideas such as corporate switch boards, to help deal with the increase in telephone calls & use, using companies such as Moneypenny

 

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An Executive Guide to Choosing the Right Courier Service

new_courierAt one time if you wanted to send something from one place to another you used the post. Courier services are a relatively new phenomenon, first appearing in the UK around the late 1970s and growing out of taxi services. They typically offer additional features when compared to normal postal systems. These include fast service and same day and guaranteed delivery windows. Originally couriers would often be used to transport urgent documents but the use of email has seen a shift in the business model. The growth of courier services now is partly down to the boom in mail order deliveries thanks to Internet shopping and partly to more businesses using ‘just in time’ production methods.

Courier companies range from small ‘man and a van’ operations to large companies, with medium sized local companies somewhere in between. Larger companies are likely to offer extra services such as deliveries to overseas locations or the ability to handle awkward or fragile loads.

If you need a courier service then it’s important to look for one that’s going to be responsive to your business needs. That means having the flexibility to cope with different sized consignments and to be able to accept jobs and collect packages at short notice. The latter is especially important as one of the main reasons for using a courier is speed. You also need a pricing structure that’s easy to understand so you know you won’t get hit with unexpected charges.

Key Questions to Ask When Choosing a Courier

  • How fast can they collect?
  • Can they guarantee delivery to your timescale?
  • Do they offer a 24 hour service?
  • Are there limits on size and weight of packages?
  • Is online tracking available?
  • How is proof of delivery provided?
  • Are goods insured in transit?
  • Will there be additional charges?

Some additional features you might want to bear in mind are any special requirements you may have. Do you need to transport hazardous substances or high value items for example? Some couriers specialise in this type of work. If you need to send packages overseas, can the courier company advise you on the customs and taxation requirements needed for a particular destination?

If you’re looking to use a new courier company for the first time then it’s worth checking out their reputation online. Testimonials from happy customers are a good sign; look for recommendations and ratings on popular forum and consumer websites not just on the company’s own site. See if you can contact existing customers too. Be aware that some websites offering courier services merely act as brokers allowing you to compare prices from a range of different services. If you’re using one of these make sure that it gives you enough information about the courier that will actually be used. If you’re in doubt check out the website of the service directly or search online for more information.

Most companies now offer tracking services so that you can see where your parcel is in the delivery process. This gives you additional peace of mind and in many cases you can also give your customer the tracking information so they can see for themselves the status of their delivery.

When it comes to getting in touch, if you contact a courier by phone take note of how quickly they answer the call and how professionally they deal with your enquiry. If you book online make sure there’s a number you can call in the event of problems.

There’s a mass of information available on the Internet so it’s easy to research your chosen courier company. You can find their reputation via customer reviews that will vouch for their reliability, efficiency and price.

It’s easy to select the lowest cost when choosing suppliers for any goods or services. But when you’re looking at a courier service it is, if anything, even more important. If your goods arrive late or damaged then it reflects badly on your own business and you risk losing a customer.

If you require a same day courier, Manchester like other large cities has so many options in the courier business for you to choose from. So get researching and find one that suits your needs.

 

 

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