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The US government has betrayed the internet. We need to take it back

The NSA has undermined a fundamental social contract. We engineers built the internet – and now we have to fix it

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Internet business cables in California.

‘Dismantling the surveillance state won’t be easy. But whatever happens, we’re going to be breaking new ground.’ Photograph: Bob Sacha/Corbis

Government and industry have betrayed the internet, and us.

By subverting the internet at every level to make it a vast, multi-layered and robust surveillance platform, the NSA has undermined a fundamental social contract. The companies that build and manage our internet infrastructure, the companies that create and sell us our hardware and software, or the companies that host our data: we can no longer trust them to be ethical internet stewards.

This is not the internet the world needs, or the internet its creators envisioned. We need to take it back.

And by we, I mean the engineering community.

Yes, this is primarily a political problem, a policy matter that requires political intervention.

But this is also an engineering problem, and there are several things engineers can – and should – do.

One, we should expose. If you do not have a security clearance, and if you have not received a National Security Letter, you are not bound by a federal confidentially requirements or a gag order. If you have been contacted by the NSA to subvert a product or protocol, you need to come forward with your story. Your employer obligations don’t cover illegal or unethical activity. If you work with classified data and are truly brave, expose what you know. We need whistleblowers.

We need to know how exactly how the NSA and other agencies are subverting routers, switches, the internet backbone, encryption technologies and cloud systems. I already have five stories from people like you, and I’ve just started collecting. I want 50. There’s safety in numbers, and this form of civil disobedience is the moral thing to do.

Two, we can design. We need to figure out how to re-engineer the internet to prevent this kind of wholesale spying. We need new techniques to prevent communications intermediaries from leaking private information.

We can make surveillance expensive again. In particular, we need open protocols, open implementations, open systems – these will be harder for the NSA to subvert.

The Internet Engineering Task Force, the group that defines the standards that make the internet run, has a meeting planned for early November in Vancouver. This group needs to dedicate its next meeting to this task. This is an emergency, and demands an emergency response.

Three, we can influence governance. I have resisted saying this up to now, and I am saddened to say it, but the US has proved to be an unethical steward of the internet. The UK is no better. The NSA’s actions are legitimizing the internet abuses by China, Russia, Iran and others. We need to figure out new means of internet governance, ones that makes it harder for powerful tech countries to monitor everything. For example, we need to demand transparency, oversight, and accountabilityfrom our governments and corporations.

Unfortunately, this is going play directly into the hands of totalitarian governments that want to control their country’s internet for even more extreme forms of surveillance. We need to figure out how to prevent that, too. We need to avoid the mistakes of the International Telecommunications Union, which has become a forum to legitimize bad government behavior, and create truly international governance that can’t be dominated or abused by any one country.

Generations from now, when people look back on these early decades of the internet, I hope they will not be disappointed in us. We can ensure that they don’t only if each of us makes this a priority, and engages in the debate. We have a moral duty to do this, and we have no time to lose.

Dismantling the surveillance state won’t be easy. Has any country that engaged in mass surveillance of its own citizens voluntarily given up that capability? Has any mass surveillance country avoided becoming totalitarian? Whatever happens, we’re going to be breaking new ground.

Again, the politics of this is a bigger task than the engineering, but the engineering is critical. We need to demand that real technologists be involved in any key government decision making on these issues. We’ve had enough of lawyers and politicians not fully understanding technology; we need technologists at the table when we build tech policy.

To the engineers, I say this: we built the internet, and some of us have helped to subvert it. Now, those of us who love liberty have to fix it.

• Bruce Schneier writes about security, technology, and people. His latest book is Liars and Outliers: Enabling the Trust That Society Needs to Thrive. He is working for the Guardian on other NSA stories

 

 

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Owning the Long Commute

The volatile economy has forced more and more Americans to go where the work is instead of seeking jobs in their own hometowns. Long range commutes are no longer uncommon. Though everyone’s got to do what they can to survive it does put a strain on families when one parent is coming and going on a regular basis. Plus it isn’t too easy on the traveler, either. But here are a few simple ways to help ease the pangs of separation and travel.

Stay Connected

Thanks to technology there are plenty of ways to stay in the loop with each other. In addition to phone calls and texts don’t forget to set up specific times for video chatting with your family. If you have a young child maybe you can even be part of the bedtime rituals even if you’re across the country.

Also note that while traveling it’s easy to lose track of the days so be careful not to miss out on any important dates like birthdays and anniversaries. If you can’t be there in person still make a concentrated effort to have a presence by sending flowers or gifts and making phone calls no matter what the time difference. Keep communication open with family members and be as consistent and present as you possibly can.

Maintain Continuity

If your work takes you to many destinations in a short amount of time it is very easy to feel disconnected and confused. So wherever you are create some sense of ritual and continuity with photos, candles, a robe and slippers… any touches of home that your eyes can light on upon waking and going to sleep will have a stabilizing effect. There’s a reason high-end touring musicians have specific demands for dressing room continuity – not all requests are to be outlandish, some are to give a sense of home.

Make Use of Drive Times

If you’re driving long distances you’ve got ample time to listen to podcasts, language lessons or recorded books. And if you’ve got a hands-free arrangement you can tackle long talks as well. Just be careful that the stories you listen to aren’t snoozers that will make you sleepy.

And of course music was made for the road so don’t forget to create some spectacular playlists for your highways excursions. Feeling tired? Pump up the volume and rock!

Be Engaged When Home

If you’re away for long stretches at a time it can be difficult to fold yourself back into the daily routine back at home. It can be difficult for your family, too. If possible, try to talk about what you all need from one another, even if it’s just a few hours extra sleep or the chance to lounge by the pool for one quiet day. But as soon as you can start being engaged with the daily household events again. It would be easy to be too tired to attend band recitals or soccer games but these are times you can’t get back so be sure to make the most of them while you have them and to enjoy.

Long haul commutes aren’t easy but there are ways like these that can help smooth out the rough edges – giving you the chance to make the most of your time while away and when home again.

Written by Emily Rankin. Are you insured for those long drives? www.carinsurance.org.uk

 

Here, Take my Wallet; a Cynic’s Guide to Travel

Do you ever get tired of having to chain your wallets to your belt to keep from getting hosed?

My wife and I are off tomorrow for a long deserved vacation at my favorite beach spot, which shall remain nameless, but you will all probably recognize.  We live near San Francisco; I have all my life, and have no illusion that there are banditos in every major city and vacation area we have ever been in.  I would say that it’s global, but there are places that they cut people’s hands off for that kind of thing, I just have never been there.

Having been a road warrior and international vacationer for 30+ years, and my wife been in corporate travel management almost as long, it seems like we’ve been screwed by just about every nationality from Cabo to Rome to Boston and back home.

This trip will be no different, were just getting smarter.  Last time we were down, we reserved a car from National, Paid the liability insurance, and arrived at the desk to pick up our car to be informed (again, it happens every year) that we were required to take their collision insurance as well.  This raised the price of our “economy” car from $16 a day to $45 a day.  $29 a day for insurance?  How is it that I can insure two $35,000 + cars in a major metropolitan area for less than $7 a day for two people, but in my favorite not so little resort area it costs $29 to insure a freeking five year old  Volkswagen Jetta?  Gotcha!

I tried my usual offer to the manager to leave a deposit on my credit card, which has worked for the last 30 years.  No dice.  They apparently have now unionized.  I looked at all the discount offers on the internet and they are all the same.  They offer really cheap car rates, then tack on the extra fees much the way airlines have started charging for bags.  To add insult to injury, to avoid the bandits at the airport we decided to take a transfer to our time-share, and then get a car a few days later from the concierge.  They now have a National Rent-a-Car in the lobby (it is a Sheraton property) and the car that the thieves at the airport wanted $45 a day for, is now being pimped for $65 a day.  Being that we have two golf courses, 6 pools, 3 restaurants,  two small stores with relatively reasonable prices, and we are bringing enough of our own food for several meals, I think we can whale watch for 3 or 4 days and then rent a car to go through the tourist corridor to have our Cheeseburger in Paradise next to Sammy Hagar’s joint.  We can get enough snorkeling in before we leave, and return home with the usual stories of the Marlin that got away.

Since we will be returning the car full to avoid their $10 a gallon surcharge, we will have the wonderful experience of the gas station once again.  Not only are you not allowed to pump your own gas, got forbid there is ANY action that does not involve at least three layers of tipping; there is always the payment game.  It is absolutely imperative to watch the gas pump.  Somehow if you don’t, your Jetta miraculously needed 30 gallons of gas in a 20 gallon tank.  No I am not confusing liters for gallons, I can do the math.

When you pay in the local currency the exchange rate is usually pretty simple, like 10:1.  If it is supposed to be 11.5:1, you still get 10.  Not a huge problem.  In several countries the denominations of bills are suspiciously colored for similar denominations.  In this case a 500 is the same color as a 50.  Be very very careful when you hand a 500 to someone, you make him acknowledge that you have indeed handed him the 500.  I’ve had this one pulled on me on three continents.  They take the red 500, go back to the cash register (always out of eye shot) and come back and hold out a 50 and tell you that indeed, that was what you had given them.  Easy 450 for them, and there isn’t a damn thing you can do about it.

I’ve had two camera bags actually cut off of my person, or someone I was with.  They come up behind you on a Vespa motorcycle, silent and small, slice the strap, grab, and are gone.  They don’t even have to slow down much to do it.  I’ve been pick-pocketed by a five year old while stopped to give a supposedly dying old lady a dollar.  We’ve endured the slums of Mumbai and Bangalore and grossly physically deformed beggars in Bahia del Salvador.   I’ve had a knife pulled on me near Haight-Ashbury in my own home town.  Has that ever stopped me from travelling? No, I just have become a bit more cautious in my old age.

Enough of my whining.  It’s time to pack my tequila, salt, and ice chest so I can be sipping from my $18 quart bottle of Hornitos while I watch the bloated turistos from Milwaukee drinking their $10 watered down margaritas by the pool.  I fear we have watched far too much Tony Bourdain to not have become somewhat jaded.

 

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Megacities and the Scale of the Future

  by Mike Macartney

Demographic trends in society are pointing towardsmegacities, defined as populations of 10 million or more, as the future for how most people on the planet will live. There are 21 such cities today and they include Cairo, Mexico City, Lagos, Los Angeles, New York, Rio de Janeiro, Manila, Moscow, Tehran, London, Paris, and others, growing every day. Tokyo was at 34 million in 2011. These cities and what supports them are at the core issues of scale and sustainability.

  • How large will these cities grow?
  • How will people in the future supply them with energy, food, water, transportation, jobs, housing, education, health care, and not least of all, entertainment?
  • How will these cities fit into national models – will they become city-states like earlier times in human history?

Scientific groups like the Santa Fe Institute are studying that very sustainability. Other, informal web based groups of people like New Geography are also thinking about what cities and human society will become.

The issue of scale may be the defining issue of the 21st century. The solutions are not simple or even invented yet. For example, it is well known in investment circles that alternative energy does not scale like the Information Age cornerstones of semiconductors, telecommunications, and software. Because of the laws of physics in the universe we live in alternative energy requires large investments in land, labor, and raw materials. These are needed to provide grid energy systems like the current fossil fuel and nuclear powered electrical grids. Innovation in alternative energy is not information or knowledge based. It is execution and implementation based. Even if we think we know how to do it, we still have to get it done. Very large physical scale collection and distribution systems are required to implement alternative energy solutions. Presently, the profit for investment in large-scale energy systems ties to large-scale tax systems. These are linked to government subsidies and government funded infrastructure build-out to solve the scale problem. Will the same go for alternative energy?

The scale needed for alternative energy competes directly with the scale needed for agriculture, housing, environmental preservation, and transportation. One example is the Three Gorges Dam project in China that displaced over 1-million people. Hydroelectric power systems are solar energy systems. The water behind a dam is stored solar energy. Very large amounts of land are required for hydroelectric systems just like for proposed solar, wind, and biomass systems. All the systems require very large solar collectors to operate in a grid power model. Efficiency can never be greater than one. There is no Moore’s Law of exponential growth hidden in the current efficiencies of a few tens-of-a-percent and 100-percent in alternative energy collection components. Are grid power systems the future of alternative energy?

The solutions to the scale problems of megacities with high consumption rates of food, energy, and living space are complex and competing. Complexity is one of the areas of study by scientific think tanks like the Santa Fe Institute and government funded institutions like Harvard University and MIT. How do you think scale will be achieved to support megacities in the future?

About the Author

Mike Macartney

Mike holds a BS and MS in mechanical engineering with emphasis in heat transfer and computational fluid dynamics. As a staff system engineer he developed advanced cooling systems for more than 15 different spacecraft and missiles, ranging from cryogenically cooled sensors and pre-amplifiers to on-orbit problem resolution of failing spacecraft. Mike has managed over 200 proposals for advanced aerospace systems, and terrestrial IT systems and custom code development for corporate customers.

Mike has advised start-up companies and high-tech incubators wishing to “spin-in” technologies from NASA and the National Laboratories as well as helped Russian enterprises do business in Silicon Valley. Mike has been a founder in three start-up companies for enterprise SW and publishing as well as a trade show manager for NASA technology transfer activities, and an executive liaison manager to facilitate business cooperation between aggressive Fortune 500 competitors. Mike has developed reengineered business processes for quality control, proposal development, and lean manufacturing.

He currently operates a small publishing company, Shoot Your Eye Out Publishing

 

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Caregiver Finds Coworkers Unreliable and Negligent

I bounced through a lot of jobs during college. I waitressed for a couple years but finally decided I couldn’t spend another summer reeking of old seafood and explaining the difference between sea scallops and bay scallops. I scoured the want ads hoping to find a new job and stumbled upon an ad for caregivers. I called the number on the ad, left a message, and promptly forgot about it. The search continued.

A week later, I received a call from the owner of the caregiving organization. She asked some basic questions about my age, my background, and what hours I could work. Before I knew it, I had a job with no background check or qualifications. She set up a meeting at my first assignment, a 98-year-old woman with mild dementia who was living in her home of nearly eighty years. I showed up at the house, filled out some paperwork for taxes, and was left with my client.

Caregiving is a strange job. I went into a client’s home and from there, I might be responsible for anything. For one terminally ill client, all he wanted me to do was sit and watch horror movies with him. He had been a makeup artist for the films and spent hours explaining the techniques he used on various monsters and villains. Another client had severe Alzheimer’s and my entire shift would be spent answering where her long-dead husband had gone.

The fact was, as a 20-year-old college student I was severely under qualified for what I was being asked to do. I knew nothing about medications or lifting techniques or the proper way to change on adult diaper. I cheated my way through most situations. The people I was taking care of either required such minimal care there was nothing to worry about or so much care they weren’t in their right mind to realize whether I was qualified or not.

I drew the line at a very ill woman who, in addition to requiring oxygen, needed dozens of medications a day. She wasn’t able to remember what to take or when and wanted me to figure it out. I had known this woman less than a day and the pile of medications thrown in a shoebox next to her bed held a confusing mix of instructions I spent hours trying to get through. I finally called my supervisor and explained to her I didn’t feel comfortable administering these medications. I was told that was tough and I needed to figure it out. I refused to take care of the client again but kept the job. The money was good, the hours flexible, and I was desperate.

Although I worked solo, I met other caregivers during shift changes and the sad fact was, many were much less qualified than me. The wage coupled with the hours attracted a host of caregivers I wouldn’t trust with my dog, the type of people who were completely unreliable and downright negligent. I returned to one of my favorite clients only to discover she had a severe urinary tract infection that none of the other caregivers had caught. Not only did the room smell disgusting but the client spent most of the day sleeping. When she was awake, she hardly made sense. I called her son and then an ambulance within two hours of being there. I asked one of the caregivers who had been working earlier in the week why no one had noticed how sick the client was. The other caregiver told me she just assumed the client was dying since it was nearly her time anyway.

Caregiving was a job I enjoyed but was equally repelled by. There are caregiving organizations that require certification or at the very least a background check but a shockingly high number of caregiving outfits require nothing more than a W-4 and a drivers license.

Contributed by CareerConfessions.com, a collection of inside stories from the workplace like this teacher’s confession.

 

A True American Family: A Place Where it’s NOT All About Me

I just returned from my wife’s family reunion in New Harmony Utah.  No I’m not kidding; it’s a real name, and a real feeling.

Having been an only child, and one with older parents at that, this is a serious change from my day to day life.  Being able to have an internet business, and being a writer, one is afforded a degree of personal freedom that is unequalled.  I get to go where I want, do what I want any time I want to, and have my friends over or visit them when I want, but it’s all on my terms.  My life is quite organized.  When it’s time to shop the stops are all planned sequentially and the timing is such that the stores are usually quite empty.  Shopping in the morning (right after the commute dies down)  allows me to skip the traffic jams, not have to wait in long check-out lines, and generally avoid people.

This “planning” and organization went out the door the second we got to the airport.  The only two airports that grant access to New Harmony are Salt Lake City, about 4 hours away, and Las Vegas, about 3 hours away.

We chose the latter.  Despite the hedonistic appeal of the city to foreigners to gamble, drink, and purchase sex, Las Vegas is to me a quintessential arm pit.  After the obligatory visit to the Bellagio fountains, the city seems to run out of charm quickly, and have that replaced with street barkers handing out whore trading cards amid the rubble of a shabby tinsel town drowning in its own excrement.  There are other places to “party” and certainly other attractions around the area, but the “strip” doesn’t hold up well if you stray off a block or two, or have to behold it in daylight.

In three hours we went from 2,001 feet to 5,800 and that was among the least of the changes.  The skank of the bowels of Vegas yielded to the amazing desert and Zion Park.  The painted rocks and canyons were an absolutely stunning contrast to the city behind, and we quickly lost the hurried frustrated feeling and began to succumb to “vacation mode.”

Upon arrival at our hotel, we were greeted by a few family members (only about 10) milling around the grassy area by the swimming pool, next to the lobby.  It was not clear at the time, but this was to become the family conference room for the next few days.  There were Pace’s flown in from Florida, Denver, Portland, and Chicago.  My wife came from a family of 5 kids, and the families descended on this tiny “Little House on the Prairie” community with the eagerness of a cloud of locusts on a ripe corn field.  After serious deliberation it was decided that the cloud would migrate towards a local Mexican cafeteria.  Every place we descend upon immediately becomes Pace Place.  The kids range from 2 years old to 21, the eldest being my daughter who actually gave up another huge family reunion with her mother’s (we divorced a few years ago) side of the family.  The entourage of the Robert Leslie Pace “posterity” numbered 21 folks for this event, so getting everybody to agree on anything is nothing short of a miracle, but it gets done.

We held golf tournaments, the great 5K “Pace Race” the morning of the reunion, had the reunion itself, visited local aunts, parents, grandparents, and cousins, had a family softball game, field trip to Kolob canyon with another fairly long jaunt, and visited the family ranch and graveyard, all with absolutely minimal planning and discussion.  There was barely any dissent, actually none among the family, and a minimal amount from the resident “only child.”  Things didn’t go according to plan, because there basically wasn’t one.  Dinner, save for the structured events, seemed to simply occur.  The plans for breakfast got botched the first day, but we all got fed.  Nobody seemed to keep track of which kids were riding with whom, to what destination, but in the end everybody arrived safe and happy.  The girls all got along great.  My 21 year old daughter became the “pied piper” of the younger cousins, a role identical to that she would assume when she returned home and drove up to Pine Mountain Lake to be with her Mom’s family of 20 or so.

The weekend ended with an impromptu Fourth of July parade, the time actually not set until the passing thunder storm could be assessed, and a carnival on the baseball field at the end of the street.  It wasn’t clear who paid for all the prizes for the kids, but it’s a pretty small community (population 190 as of 2000) and they take care of each other.

On the way back in the plane there was a young adult that thought it would be a great idea if he plopped his head in the window to watch the landing, and make sure that nobody else could.  It seemed odd to observe the “it’s all about me” attitude that can be the mantra of so many.  It is my sincere hope that the feeling of community and family love that has been my experience this weekend, can linger a bit in my day to day life and help me to live it a bit more skillfully.

Thank you Mary for sharing your beautiful family with me.

 

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Top Tips for a Great Team Building Away Day

Team building is a useful way for businesses to get their employees together and achieve a number of business goals, as well as having a bit of fun at the same time. There are numerous ways in which team building can work, from a simple brainstorming session in the pub to a full on day out in professionally run venue, this type of activity can be very beneficial for both morale and the business in general. In this article we outline some top tips that can make these days run as smoothly as possible.

Find the right venue

For some purposes a car park might suffice, however many of the most effective team building days happen when the right venue is chosen. To make it an “away day” feel like just that, it’s a good idea to pick a venue that is out of the office but not so far that attendees will feel like they’re going to spend all day travelling.  The best venues will have a reception area where bags can be left and people can relax in comfort, flexible meeting rooms, and other outdoor spaces for some of the more fun or abstract team building activities, as well as free flowing refreshments on offer throughout the venue. Very often venues with all the top notch facilities will be on the outskirts of big cities or housed in some of the most attractive buildings in the country – this means they really offer an ideal location for productive team building.

Get the right balance of activities

Team building days should be fun but they are also useful if a business is hoping to get a message across or after lots of new staff members have joined in order that everyone can get to know everyone else. Therefore it is important to get a good mix of activities for the away day. These can range from the gently competitive such as a school-style sports day or go-karting to more collaborative activities such as assembling a huge art installation that highlights your company‘s corporate values. Other worthwhile activities include simple ice breaking games for those who may take a little while to get into it and even days where it appears there’s very little to do with work but collaboration is very important such as cookery workshops.

Supercharge your brand

Several conference venues have in recent years taken the innovative step of creating branded space for a business that is using its facilities. This can be a real benefit for a team away day because it really gives the event a professional air and can make attendees feel like they are part of something significant. The best conference providers will be able to customise the required space with everything from brand logos adorning the walls to whether solid oak floors or carpets are required in the business “hub”. Many businesses have found that creating this type of bespoke space is ideal for embellishing an atmosphere of quality – especially in regards to training and team building as it shows employees that their workplace is prepared to go that extra yard.

Obviously there several other ways in which team building activities can be done, however it is certainly an aspect of business that should not be avoided – in the very least it can be a fun day out for everyone.

Jonathan has been away on many training days and in many meeting rooms with a variety of companies. He has found training away days very useful and a good morale booster.

 

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