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Tag Archives: Social Security number

It continues: How to defraud a bank, or steal your own money?

Security is a joke.  In my last blog I related the sophisticated scam that basically had me divulging my security information to my Chase Visa.  As I mentioned, I called into the company and had customer service verify that the form had come from them before I filled it out.

When I did fill it out and it bounced, I returned to be forwarded to technical support where the  information was quite different:  there was a virus in my computer and it had indeed been compromised.

Thanks to trial-ware from AVG my little  workstation is now virus free and my accounts secure, right?  Well my credit card may or may not be (TBD), but my bank is giving me nightmares.

Last Thursday when the great security information heist occurred, the credit card canceled and my initial hysteria somewhat abated, my bank was called.  There were great assurances that the current security information would be rendered invalid My mother’s maiden name (never did like it anyway) and my Social Security number were to be expunged from all existing, or pre-existing, records and a new Steve Ulrich would appear before the great financial stagecoach of Wells Fargo – therefore the rest of the world as well.

Sound good?  My trip to the bank was fairly uneventful as the request was processed by a young pert “employee of the month” type loan officer.  She recorded the entire solid tale, documenting the 8×10 color glossy photographs with the circles and arrows….. (sorry Arlow) in fine form and had me on my way in no time.  She offered to send me my new checkbooks and account information through the US Mail, I declined, opting to fetch them in person yesterday.

The approaching moment of my appointment to become financially whole again, combined with my new “low fat” diet, had my heart racing like a hamster on a treadmill.  She produced a checkbook, savings deposit book, and a cute smile.  I inquired as to the status of my investment account and was informed that this could now be handled online, that the security status of that had been taken off hold, and that new ATM cards were in the mail and would arrive at my home (whether I was there or not) within three days with the new PIN number sent in a separate mailing to the same mailbox.

The thing that scared me the most was the following:

  1. The mail is delivered at noon, I arrive home from work around 6:00 pm every day.
  2. The information that was compromised included my address
  3. My internet account was re-activated
  4. AT NO TIME WAS I ASKED FOR ANY IDENTIFICATION

I guess I’ll try the supervisor of the customer service desk today to see if all of this can be undone and my funds protected.  Wish me luck, and the same to you.

They thought my grandmother eccentric for stuffing $100 bills in her mattress  – HUH!

 

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JUST DON’T DO IT!

I like to think of myself as a fairly bright guy; been around for a while, seen a few things, fairly good with technology, reasonably street smart, those sorts of things.

I cannot believe I got sucked into an identity theft scam.

While logging in to look at the credit card bill I had run up over the holidays, a curious screen appeared on my monitor.  It stated that it was no longer recognizing my computer and it would be necessary to re-confirm my personal information.  It wanted my social security number, mother’s maiden name, and pin number.

My arse!  Was my first reaction.  The credit card company (Chasse) was contacted immediately, and the nice little girl on the other end of the phone explained to me that due to tightened security measures they were asking for more information.  I asked if we could have this screen bypassed as I was not comfortable typing this stuff on my computer.  She dorked around for 45 minutes talking to supervisors, their supervisors, and eventually Lord Chase himself only to come back with the dreaded information that I was going to have to complete the form.

It turns out that the form was indeed a dummy, as when completed the account would still not grant me access.  I ran a Malware scan and came up with no afflictions.  I went to run my AVG anti-virus, and somehow it had been deleted from my machine.  There was a Norton AV program that I didn’t remember, but figured what the heck and ran it instead.

Upon not finding anything Chase was called again.  This time tech-support informed me that the screen was indeed a virus, that the virus had deleted my legitimate anti-virus and replaced it with a dummy shell of Norton that came up with the bogus “all clear” solution.

Now my social security number and mother’s maiden name are out there, along with the login, password and pin number for my $40K credit card. So the following things needed to be changed on every financial institution I deal with:

All accounts,  numbers, passwords, security questions, pin numbers, and any reference to my social security number as identification.

NO MATTER HOW LEGITIMATE IT SEEMS, OR WHO TELLS YOU IT IS SAFE – NEVER GIVE ANYONE THIS INFORMATION AGAIN.  A LEGITIMATE FINANCIAL INSTITUTION WILL NEVER ASK YOU FOR THIS ON LINE.

JUST DON’T DO IT!

 

 

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