We have been successful in winning evaluations, and been escalated to corporate procurement in several very large and notable companies, and the orders are coming in. There is one enigma, I truly could use some help with. We have demonstrated these cleaning products to several local Starbucks, and the managers all get very excited. I just talked to a regional manager in California and she agreed that they absolutely fit the Ethical, Sustainable, and Green goals of the Starbucks corporation.
She then told me that I had to go to Corporate, and there were no names she could give me to help. I spent an hour on their website, and found all sorts of documents on Corporate Responsibility, Vendor Practices, Shipping Procedures… you get the idea. Nothing on how to become a vendor.
I tried customer service, and was on hold for a half hour to be told to call Corporate. I called Corporate and was referred back to the customer service number. Has anyone out there any knowledge of what the process REALLY is. I mean, they have to buy cleaning materials from somewhere? This stuff is a perfect fit, its new technology, and I know they can’t make it for themselves in China.